E-Heza Data Solutions Expands to Mareba Health Center
I first heard about TIP Global Health about two years ago. After learning more about the organization, I visited community health workers’ activities and visited health centers that were using E-Heza. Knowing that the Ministry of Health had been discussing how best to digitize primary health care, I was thrilled to see that efforts were already underway right here in Rwanda.
TIP Global Health began training community health workers in Mareba in January 2022 and conducted a baseline assessment and training for the Mareba Health Center in September 2022.
Today, two health centers, Ntarama and Mareba, are using E-Heza. In total, 74 villages are using E-Heza – 52 through Mareba Health Center and 22 for Ntarama Health Center. Twelve healthcare workers are using E-Heza in partnership with 296 CHWs who have been trained to use the platform.
One of our first lessons in implementing the use of E-Heza was that even those with little technological knowledge are able to be quickly trained on the systems. Our ability to training over 200 CHWs to use this system to support their day-to-day work has been one of our greatest successes so far.
In November 2022, Elsa Miller, the founder of Elsa Miller Foundation and Erica Sauer, COO and Executive Director of Elsa Miller Foundation, joined us in the field to see the use of E-Heza in action at the Ntarama Health Centers. They saw E-Heza at work in antenatal care services with pregnant mothers and nurses at the clinic. We presented briefly for them on what we have accomplished so far. Theogene, a CHW representative, also shared with the visitors how E-Heza helps support the work of CHWs and their daily activities and the streamlining of the day-to-day operations compared to when they were burdened with papers.
The healthcare workers and CHWs who are using E-Heza report that they enjoy using it and have learned a lot. The mothers who have gotten to see E-Heza in action reported that they enjoy the visits that E-Heza facilitates as they create stronger relationships with their care providers.
My hope is to have CHWs who are working happily, moving from a system that is paper-based to one that is digital that allows them the ability to visualize and analyze data, improve their working conditions and minimize errors. I am hoping that the Health Centers and hospitals will benefit from getting data in real-time and interacting with CHWs in the system.
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